Monologs Last updated: 27th June 2026 Contact: monologsapp@gmail.com
This Privacy Policy explains how Monologs ("we", "us", "our") collects, uses, stores, shares, and protects your personal data when you use the Monologs app.
We are committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this policy carefully. By using the Monologs app, you acknowledge that you have read and understood this policy.
If you have any questions or concerns about how we handle your data, contact us at monologsapp@gmail.com.
Monologs is the data controller for personal data collected through this app.
Contact: monologsapp@gmail.com
As a data controller, we are responsible for deciding how and why your personal data is used.
We collect only the data necessary to operate the platform and provide you with our services.
3.1 Account Data
Data - Purpose - Legal Basis
Name - Identity, display on profile - Contract
Email address - Account login, notifications, communications - Contract
Date of birth - Age verification, minor safety protections - Legal obligation / Legitimate interests
Password (hashed) - Account security - Contract
Account type (actor/director) - Platform functionality - Contract
Google account ID (if signing in with Google) - Authentication - Contract
3.2 Actor Profile Data
Data - Purpose - Legal Basis
Profile photo / headshot - Public profile display - Contract / Consent
Performance videos - Public profile and feed - Contract / Consent
Location (region/country for under-18s; city for adults) - Search, casting matching, proximity ranking - Contract / Legitimate interests
Playing age range - Casting eligibility matching - Contract
Gender (optional) - Casting matching - Consent
Height (optional) - Casting matching - Consent
Accents and languages - Search and casting matching - Contract
Skills and experience - Profile display and search - Contract
Credits - Profile display - Contract
Representation details (optional) - Profile display - Consent
Spotlight profile link (optional) - Profile display - Consent
3.3 Director / Casting Professional Profile Data
Data - Purpose - Legal Basis
Name and company name - Profile display - Contract
Location - Profile display - Contract
Profile photo - Profile display - Consent
Casting calls posted - Platform functionality - Contract
3.4 Minor User Data (ages 13-17 only)
Data - Purpose - Legal Basis
Parent/guardian email - Safeguarding, professional contact route - Legal obligation / Legitimate interests
The guardian email is stored securely, never displayed publicly in full, never used for marketing, and never shared with third parties except where required by law or in cases of urgent child safety concerns.
3.5 Usage and Activity Data
Data - Purpose - Legal Basis
Videos liked, saved, commented on - Platform functionality, notifications - Contract
Casting calls viewed and applied to - Platform functionality - Contract
Feed viewing history (which videos seen) - Feed algorithm personalisation - Legitimate interests
Profile views received (aggregated) - Actor analytics feature - Legitimate interests
Messages and conversations - Platform messaging functionality - Contract
Casting application details and notes - Platform functionality - Contract
Reports submitted - Platform safety - Legal obligation / Legitimate interests
3.6 Technical Data
Data - Purpose - Legal Basis
Device push notification token - Sending push notifications - Consent
App version - Technical support - Legitimate interests
Crash reports (anonymised) - Bug fixing and platform improvement - Legitimate interests
Last active timestamp - Presence indicators (shown to mutual follows only) - Legitimate interests
3.7 Data We Do NOT Collect
We do not collect:
We use your data to:
We do not use your data for:
If you opted in to receive marketing communications when creating your account, we may send you occasional emails about new features, platform updates, and industry news relevant to the acting and casting community.
You can opt out of marketing emails at any time by:
Opting out of marketing will not affect service-related communications such as password reset emails or important account notifications.
We do not sell your personal data. We do not share your data with advertisers.
We share data only with trusted third-party service providers who help us operate the platform. All service providers are bound by data processing agreements and may only use your data for the specific purpose of providing their service to us.
Our service providers:
Supabase - Database, authentication, file storage - EU (Frankfurt)
Cloudflare R2 - Video storage and global delivery - EU / Global (Standard Contractual Clauses)
Railway - Video processing (FFmpeg transcoding) - [Railway's data centre location]
Expo / EAS - App build and distribution infrastructure - USA (Standard Contractual Clauses)
Apple - App Store distribution - USA (Standard Contractual Clauses)
Google - Authentication (if using Google Sign-In) - USA (Standard Contractual Clauses)
Nominatim / OpenStreetMap - Location autocomplete (no personal data sent, location text only) - EU
Disclosure to authorities: We may disclose personal data to law enforcement, regulatory bodies, or other authorities where required by law, court order, or where we reasonably believe disclosure is necessary to protect the safety of any person, particularly in cases involving child safety or serious criminal activity.
Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, user data may be transferred to the acquiring party. We will notify users of any such transfer and any changes to this privacy policy.
We retain your personal data for as long as your account is active or as necessary to provide our services.
When you delete your account:
Specific retention periods:
Account and profile data - Until account deletion + 30 days
Performance videos - Until deleted by user or account deletion + 30 days
Messages - Until deleted by user or account deletion + 30 days
Casting applications - Until account deletion + 30 days
Reports and moderation records - Up to 3 years (legitimate interests - fraud prevention and legal compliance)
Guardian email (minors) - Until account deletion or user turns 18 + 30 days
Anonymised analytics - Up to 3 years
Crash logs (anonymised) - 90 days
As a UK resident, you have the following rights in relation to your personal data:
Right of access: You can request a copy of all personal data we hold about you. We will provide this within 30 days.
Right to rectification: You can request that we correct any inaccurate or incomplete data about you. You can also update most of your data directly in the app.
Right to erasure ("right to be forgotten"): You can request that we delete your personal data. You can also delete your account directly in Settings. Some data may be retained where we have legitimate legal grounds to do so.
Right to restriction of processing: You can ask us to limit how we use your data while a dispute about accuracy or processing is resolved.
Right to data portability: You can request your data in a structured, machine-readable format.
Right to object: You can object to processing based on legitimate interests. We will stop unless we have compelling legitimate grounds that override your interests.
Rights related to automated decision-making: We do not make solely automated decisions that have significant effects on you.
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, contact us at monologsapp@gmail.com. We will respond within 30 days. We may need to verify your identity before processing your request.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ICO website: ico.org.uk ICO helpline: 0303 123 1113 ICO address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We take children's privacy extremely seriously and comply with the UK Age Appropriate Design Code (Children's Code).
For users under 18, we:
For users under 13: We do not knowingly collect data from children under 13. If we discover that a user is under 13, we will delete their account and all associated data immediately. If you believe a child under 13 has created an account, please contact us immediately at monologsapp@gmail.com.
Parental rights: Parents or guardians of users under 18 may contact us at monologsapp@gmail.com to:
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or disclosure.
Our security measures include:
No system is completely secure. Despite our best efforts, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at monologsapp@gmail.com and change your password immediately.
Data breach notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and affected users without undue delay, as required by UK GDPR.
The Monologs app does not use cookies (cookies are a web technology; our app uses standard mobile storage).
We use anonymised, aggregated analytics to understand how the app is used, identify bugs, and improve performance. This does not involve tracking your behaviour across other apps or websites.
We do not use third-party advertising networks or trackers. We do not sell analytical data to any third party.
Some of our service providers process data outside the United Kingdom. Where personal data is transferred to countries not deemed adequate by the UK government, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the ICO.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
We will notify you of significant changes via a notification in the app or by email where appropriate. The updated policy will always be available in the app under Settings → Privacy Policy.
Your continued use of the app after changes are posted constitutes your acceptance of the revised policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data:
Email: monologsapp@gmail.com
For safeguarding concerns: monologsapp@gmail.com (mark your email "SAFEGUARDING" in the subject line)
For urgent child safety concerns: Contact the police (999) or NSPCC (0808 800 5000) directly, then notify us.
We aim to respond to all privacy enquiries within 30 days.